MatsSoft National Sales Manager Alan Cohen says that customer service has emerged as a key battleground in today’s highly competitive environment and contact centres are naturally at the forefront of...
One in three sales through the ICT channel is now financed, with solution-based sales driving pace of change
inCode, a VeriSign Company, has announced its Top 10 predictions for the game-changing events that will shape the wireless industry in 2008. The predictions cover major trends ranging from who will...
Comms Business Magazine columnist Bob Emmerson says he is not a guru but his work does bring him into contact with companies that make the future, so he has a good idea about where we’re heading. He...
Ryan Jones, business development manager, Riello UPS, explores some of the recent advances in uninterruptible power supply technology and looks ahead to the next wave of solutions.
