According to Rob Crutchington at automated card payment solutions firm Encoded, at a time when the security of sharing personal details is of particular concern every contact centre should have a PCI...
The worldwide mobile phone market grew 1.9% year over year in the fourth quarter of 2012 (4Q12), as strong holiday smartphone sales raised shipments of these devices to levels nearly equal to those of...
According to new research from Ofcom, 12-15 year olds say they would miss their mobile (28 per cent) and the internet (25 per cent) more than TV (18 per cent), according to new Ofcom research.
