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Ai
News
6 December
Samsung rolls out beta AI programme
Insight
28 November
Increasing customer satisfaction with AI
Interview
8 November
AI adoption in contact centres
Insight
7 November
Enhancing, not replacing, human agents
Opinion
28 October
Driving real value with AI
Event News
9 September
Greater AI adoption needed to drive productivity
News
9 August
Government announces £32 million funding for AI projects
News
31 July
Majority of ICT jobs to change markedly due to AI, report finds
Insight
30 July
How the EU AI Act will benefit the Channel
Opinion
22 July
Bringing AI into the contact centre
News
17 July
Channel companies give mixed reaction to King’s Speech
Opinion
8 July
How partnerships can unlock potential of AI-powered networks
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