Comms Business - Tag

Cavell

News 22 November

Data privacy and security top priority when using AI

News 1 October

Cavell launches AI-enabled Channel Insights platform

Insight 30 September

Beyond the sea

News 29 July

Automation won’t have big impact on contact centre agent numbers, says report

Webinar 24 May

Fuelling growth with customer experience

Event News 17 May

Capitalising on mobile and UCaaS solutions

News 18 April

Customer service hit by poor quality chatbots

News 20 March

UCaaS market to grow to more than 131m users by 2028

News 29 February

Buyers plan to increase automated case resolution