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November 2024
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Technology
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Vodafone’s total revenue increases 2.8 per cent in Q1 FY25
Alex Wright
News
Ofcom prepares for mmWave spectrum auction
Charlotte Hathway
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Midwich invests in video flame detector business
Charlotte Hathway
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Mitel extends partnership with AI provider Talkative
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Interview
AI adoption in contact centres
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Event News
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BT Group revenues decline 3 per cent for half year 2024
Alex Wright
News
Openreach rolls out broadband to more than 50,000 premises in Brighton and Hove
Alex Wright
Interview
Ensuring the future of altnets
Alex Wright
Insight
Enhancing, not replacing, human agents
Opinion
Is every business a call centre?
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