The company acts as a telecoms aggregator, offering business and residential customers line rental and call rate saving, often reducing these costs by up to half. Furthermore offering a full telecoms service including; mobile, broadband, SIP trunking and telecoms systems that can also be provided to customers.
To provide capacity for its growth, True Telecom is finalising plans to launch the opening of its new head office closer to the capital, whilst still retaining the Maidstone branch. The move is to accommodate a predicted fivefold increase in the team, from a current 100 employees to around 300 by the first half of 2014. In addition, True Telecom has plans to open a further five offices in the UK and take on approximately 100,000 new customers over the next two years.
True Telecom has also adopted a collaborative approach to small businesses, formulating a wholesale package to work as affiliate partners with these businesses. This allows each business to introduce True Telecom’s cost effective line rental and call rates to their own client base.
Stuart Griffiths (pictured), CEO of True Telecom says, “We are now in a great position to offer business and residential customers a viable, cost effective alternative to BT Retail and we are now poised to challenge its considerable market share. Our business plan focuses on recruiting the best new staff members to strengthen our sales and support teams in order grow our business sustainably, alongside our existing online marketing and social media.”
We are also investing in a national media and public relations campaign as well as growing our online marketing and social media.”
Stuart continues, “Our exceptional growth and expansion into a second office can be attributed to the understanding of our customer needs, excellent and transparent pricing structure, and the ease of transfer from our competitors.”