Comms Business sat down with Tony Cook and Vincent Disneur from Union Street this month to talk about their progress over the last year and how they are handling customers as they transition to the...
Communication management solutions company CTI Group has announced a partnership with Exchange Communications which will see the reseller immediately make CTI’s Proteus call management and SmartRecord...
Microsoft has made another move in to the voice communications market with the announcement that they are to buy Tellme Networks, a provider of voice services for ‘everyday life, including nationwide...
Business SIP trunk specialist VoIP Unlimited has been busy over the last year. Not only has the company been recruiting hundreds of new channel partners and servicing their customer's VoIP...
Avnet Technology Solutions, an operating group of global technology distributor Avnet, Inc
Avaya has appointed two executives to lead key functions within the company. Jeremy Butt will lead worldwide channels for Avaya, and Bob Lyons will head the company’s global contact centre...
The TIA, newly re-named as the Communications and Information Technology Association, had its bi-monthly Convergence Forum meeting at Alcatel’s Maidenhead headquarters at the end of last month and SIP...
Inclarity's broadband telephony service has been chosen for Aizlewood's Mill, a new business centre in Sheffield, making it the first facility in the city to offer VoIP to its tenants. The system...
UK company Urban Wimax is claiming to have launched the UK's first true WiMAX service for businesses in Westminster saying the £4.4 million investment will help businesses in central London realise...
A new report from analysts Frost & Sullivan says that although hosted contact centre solutions in EMEA are still at an early adopter stage, they hold immense growth potential as evidenced by the...