Avaya today announced that the company has been positioned as a Leader in the recently published 2012 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide.
More than 10 years ago, Anthony von Rushton saw a problem and decided to try solving it. He was helping computer manufacturer Compaq with its online advertising. Along the way he realised that data...
The UK's second largest council - Leeds City Council - has secured additional value following the renewal last year of its three-year technology support contract with Sabio, the contact centre...
Android-based smartphone sales may be up but a new survey has found many owners still harbour secret desires for Apple’s iPhone.
The Home Office and the Design Council have launched a national search for designers to develop new ways of securing mobile phones against thieves and fraudsters. The move comes on the back of...
A mobile phone text service designed to help deaf, hearing and speech impaired people contact their local fire or police station in seconds, is providing the blueprint for mobile communications within...
The growing importance of the smartphone segment has brought operating systems (OSs) and the ecosystems being created around them to the forefront, sparking a war among different platforms for...
Nokia’s EVP and Chief Marketing Officer, Jerri DeVard, announced that Ovi services will be rebranded as Nokia services, in a transition beginning this July and expected to continue into 2012.
There will always be a place for the tried and trusted PBX, in an ever-evolving comms world where the Cloud and hosted solutions continue to gain market share. Head of System Sales at Nimans, Paul...
Daisy Wholesale, the reseller arm of Daisy Group plc, has announced the appointments of three new Directors to its board.