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Using the Cloud for Customer Service

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Meraki Helps Mills & Reeve Achieve Total Customer Satisfaction

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IBM’s 2012 Retail Survey Reveals Dramatic Surge in Using Mobiles to Shop in UK

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snom Blends Performance and Value with new snom 710 IP Phone

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Chess reaches new heights

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Avaya Drives Real-time Collaboration

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Trend Spotting

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Rob Gallagher, Principal Analyst at Informa Telecoms & Media comments

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Analysys Mason helps London, Belfast and Bristol get Super-Connected Cities funding

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Sennheiser launches new headset models at Call Centre Expo

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Super fast cars to celebrate a new era of super fast broadband from ICUK

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Crimson Tide releases Mpro5 for ipad/ iphone and Android