AI & ML

Insight

Unlocking the power of GenAI

News

BT Group deploys new AI-enabled unified customer experience platform

News

Samsung rolls out beta AI programme

News

Data privacy and security top priority when using AI

News

AI has improved self-service customer support, finds survey

Insight

Maximising AI investment

Interview

The Gen AI opportunity

News

AI-capable PC shipments on the rise

News

Mitel extends partnership with AI provider Talkative

Interview

AI adoption in contact centres

Opinion

Driving real value with AI

News

Worldwide IT spending to hit $5.74 trillion in 2025