Menu
Home
News
=1024){! $refs.parent.contains($event.target) && close()}">
Topics
Topics
CATEGORIES
Gov. & Regulations
Partners
People
Professional services
Technology
Vendors
CONTENT TYPES
COMMS NEWS
FEATURES
INSIGHTS
INTERVIEWS
MARKET REPORTS
OPINIONS
EVENT NEWS
WEBINARS
PODCASTS
VIDEOS
Latest from comms business
News
Focus Group acquires Prism
News
Virgin Media 02 builds new network for mobile and fixed traffic
Events
=1024){! $refs.parent.contains($event.target) && close()}">
Magazine
Magazine
Comms Business Magazine
About us
Submit a story
Free magazine subscription
Subscribe for free to get to get the latest edition to your inbox
Newsletter sign up
LATEST DIGITAL ISSUE
November 2024
View previous issues
LATEST SUPPLEMENT AND INSERTS
Connecting Gigabit Britain 2024
View previous supplements and inserts
MORE INFORMATION
Circulation
Data services
Other services
Editorial programme
Deadlines 2023-2024
Media pack & rates
Themed months
Channel Profiles 2025
Golf Society - Play and display!
Website and Newsletter banner specifications
Comms Business Jobs
Contact Us
Fit to Switch
Channel Live
{ $refs.search.focus(); })" aria-controls="searchpanel" :aria-expanded="open" class="hidden lg:inline-flex justify-end text-gray-800 hover:text-primary border-b-4 border-transparent hover:border-primary py-2 px-4 lg:px-0 items-center text-xl font-bold">
Search
Search menu
Search
Search
Cx
News
13 November
Focus Group invests in CCaaS specialist
Webinar
24 May
Fuelling growth with customer experience
News
18 April
Customer service hit by poor quality chatbots
Insight
23 November 2023
Accelerating CX projects
News
8 August 2023
Five9 to acquire Aceyus
Sponsored
Opinion
20 July 2023
Engagement analytics as a CX tool
Sponsored
Insight
24 November 2022
Beyond the contact centre
Sponsored
Opinion
10 November 2022
Transforming CX with conversational AI
Sponsored
Insight
10 November 2022
Why is exceptional customer experience still the exception?